Refund Policy

Deposit Amount Refund Policy!

Since we expect and value every customer, Sru Sai Travels refunds the amount under certain terms and conditions. We wish the vehicle has to be returned as the way we provide to the customers.

  • The rent and the deposit should be paid upfront.
  • Deposit amount for any two wheeler is Rupees 500 and Rupees 3000 per car.
  • A refundable deposit is applicable for all cars and bikes booked from us.
  • No refund will be given once the booking of the vehicle is processed.
  • Once the vehicle is returned as per the terms and conditions, Refund is processed either by cash or smart pay immediately to the customers.
  • Deposits will be automatically forfeited in case of accidents or any damages to the vehicle caused for any reason.
  • Any traffic fine received in your travel period will be charged to the deposits which was paid in advanced.
  • If you have booked and already using the bike/car and you got some emergency we are not responsible to refund you as the car/bike is already book and not other booking has been taken for the same.
  • Cancellation on last movement we are not responsible to refund you.
  • Valid ID poof Like Adhar card, Pan Card, Driving License should be shown to get the refund.